Veterans deserve choice in how they claim VA disability benefits

While I appreciate the ongoing debate about private sector services helping veterans navigate the Department of Veterans Affairs’ disability claims process, a May 1 KFF Health News article published by Military Times left the impression that private benefit guides generally overcharge for their services and provide little value to veterans. That is an unfair characterization, and your readers deserve additional context.

Honorable companies like Veteran Benefits Guide, where I work — which has an A+ rating from the Better Business Bureau — are providing a needed service to veterans, helping guide them through the complex claims process and ensure they receive the full benefits they earned from their service.

As a company founded by a veteran and staffed by many veterans and family of veterans, we are proud that our clients receive an average increase to annual benefits of $13,200, benefits they would not receive without our help.