In his first public address to a veterans organization, Veterans Affairs Secretary Doug Collins vowed to improve the department’s benefits delivery and expand medical care while bringing reforms to the workforce to refocus its work on people, rather than bureaucracy.
“I want this to be heard clearly by every organization, but especially by those inside the VA walls and the VA workforce: We will not settle for anything less,” Collins told Disabled American Veterans members at their winter conference in Washington, D.C., on Sunday.
“It is not about the VA as an organization. It is about the veterans that we serve. If we are not serving the veteran, then the VA is not in the position it should be.”
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